At this stage of consideration, prospective buyers of digital ordering solutions are often focused on maximizing order throughput gains, staff optimization, and improving overall fan satisfaction. The topic of in-seat delivery at sports venues is a powerful example of how digital solutions can help repurpose existing resources to create exceptional fan experiences without adding unnecessary burdens to staffing operations. Today, we’ll delve into how the Winnipeg Goldeyes’ adoption of in-seat delivery transformed their stadium environment, repurposed staff more effectively, and ultimately helped fans enjoy their game day to the fullest.
Concourse congestion is an all-too-familiar frustration for sports fans. Imagine missing a home run or a pivotal play because you’re stuck in line for a hot dog. No one wants their game day fun interrupted by long wait times. At the Winnipeg Goldeyes games they turned crowded concourses, slow-moving lines, and the inevitable disruption to the fan experience into a game-winning experience. Tackling this pain point head-on with digital concession pickup, the Winnipeg Goldeyes are providing a faster and more enjoyable way to order food in all areas of the ballpark.
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baseball concessions
concessions
contactless dining
customer loyalty
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express pickup
food and beverage
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increase orders
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mobile food ordering
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