Booking a suite for a game is supposed to be an exciting experience. It’s about gathering friends, family, or colleagues for a shared night of fun and relaxation while watching the game from a prime spot. However, when it comes to planning food and beverages for large groups, things can get complicated. From deciding what to serve to managing special requests, the back and forth can quickly become overwhelming. The Winnipeg Goldeyes set out to solve this very problem by digitizing the intake process, making it seamless for guests to pre-order and for the stadium staff to prepare efficiently.
Concourse congestion is an all-too-familiar frustration for sports fans. Imagine missing a home run or a pivotal play because you’re stuck in line for a hot dog. No one wants their game day fun interrupted by long wait times. At the Winnipeg Goldeyes games they turned crowded concourses, slow-moving lines, and the inevitable disruption to the fan experience into a game-winning experience. Tackling this pain point head-on with digital concession pickup, the Winnipeg Goldeyes are providing a faster and more enjoyable way to order food in all areas of the ballpark.
Recent Posts
-
How suites pre-ordering tackles food waste and boosts profitability November 21,2024
Categories
Tags
baseball concessions
concessions
contactless dining
customer loyalty
customer satisfaction
digital menu
digital solutions
express pickup
food and beverage
food delivery
guest satsifaction
hospitality technology
in-seat delivery
increase orders
increase sales
mobile food ordering
multiple vendors
online ordering
operational efficiency
order ahead
partnership
pick-up
pickup
pre-ordering
product enhancements
product features
product updates
real time ordering
restaurant dining
restaurant solutions
safety
schools
sports venue technology
stadium concessions
stadium in-seat
stadium suite
stadium venue technology
suite catering
suites ordering
trend predictions
valentine's day
vip experience
VIP guests
workflow efficiency
younger audience