Here’s a detailed look at what’s new:
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Custom checkout questions
Understanding your customers is an important key to providing excellent service. Our new custom questions feature allows you to ask specific questions during the checkout process. Whether you need to gather dietary preferences, special instructions, or customer feedback, this feature helps you collect valuable insights directly from your guests. This can also be used for preference-based questions such as takeout cutlery, napkins and straws. The responses to the questions are also shown in the order manager and on kitchen chits.
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Auto restock
Managing inventory can be a hassle, but with our auto restock feature, it’s easier than ever. Operators can now set items to automatically restock the next business day when marked out of stock the day prior. This feature is designed to save operators time and reduce the risk of manual restocking oversights.
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Account creation at checkout
Customers can now sign up for an account during checkout with just one click by using the toggle and setting a password! Their contact information and payment details will be saved with their account, making their next checkout experience a breeze! Not only does this make it easier for customers to reorder, but it also boosts transaction volume.
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Holiday closed dates
Providing accurate menu availability to customers is crucial, especially during holidays. Our holiday closed dates feature allows you to set specific dates when your business is closed. This prevents customers from placing orders on those days, avoiding frustration and ensuring a smooth ordering experience. It’s a simple yet effective way to manage customer expectations and operations.
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Apple pay / Google pay support for digital concourse
We’ve integrated Apple Pay and Google Pay into our digital concourse payment options to provide a faster checkout experience. Customers can now use their preferred payment methods, making the checkout process more convenient and efficient.
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Easy reordering
Encouraging repeat business just got easier with our new reorder feature! Customers can now quickly reorder their favorite items with just a few clicks. This feature increases convenience for customers, making it simple to enjoy their preferred meals again and again. It’s a great way to drive repeat sales and increase customer satisfaction.
Unveiling our new product lines:
Rally Eats & Rally Suites
During the first half of the year, we were excited to introduce the naming of our product lines—Rally Eats and Rally Suites. Rally Eats is our digital ordering product that can be used in a variety of food service locations, from single restaurants to large venues with heavy foot traffic and multiple vendors to manage. Rally Suites focuses on maximizing premium arena and stadium spaces, providing solutions like suites pre-ordering, catering and game day ordering.
Conclusion
We hope these updates enhance your experience with App8, and help you serve your customers better. Our goal is to continuously improve our platform to meet your needs and exceed your expectations. These new features, along with our innovative product lines, are designed to simplify your operations, increase customer satisfaction, and ultimately boost your business performance.
As always, we value your feedback and are here to support you. If you have any questions or suggestions, please don’t hesitate to reach out to our support team. Thank you for being a valued partner, and stay tuned for more exciting features in the coming months!
