With simplified ordering, easy suites pre-orders, and an improved fan experience, the Titans score big in revenue growth and fan satisfaction.
The Winnipeg Goldeyes are embracing a modern, fan-centered approach to make their games more engaging for younger audiences. Today, attending a baseball game isn’t just about the sport; it’s about creating memorable social moments. The Goldeyes’ patio experience is designed with that in mind, offering fans an open, lively space to connect, enjoy drinks, and experience the game on their terms. But these patios aren’t just for ambiance—they’re an intentional modernization move that aligns with how a younger crowd enjoys events.
Booking a suite for a game is supposed to be an exciting experience. It’s about gathering friends, family, or colleagues for a shared night of fun and relaxation while watching the game from a prime spot. However, when it comes to planning food and beverages for large groups, things can get complicated. From deciding what to serve to managing special requests, the back and forth can quickly become overwhelming. The Winnipeg Goldeyes set out to solve this very problem by digitizing the intake process, making it seamless for guests to pre-order and for the stadium staff to prepare efficiently.
At this stage of consideration, prospective buyers of digital ordering solutions are often focused on maximizing order throughput gains, staff optimization, and improving overall fan satisfaction. The topic of in-seat delivery at sports venues is a powerful example of how digital solutions can help repurpose existing resources to create exceptional fan experiences without adding unnecessary burdens to staffing operations. Today, we’ll delve into how the Winnipeg Goldeyes’ adoption of in-seat delivery transformed their stadium environment, repurposed staff more effectively, and ultimately helped fans enjoy their game day to the fullest.
Concourse congestion is an all-too-familiar frustration for sports fans. Imagine missing a home run or a pivotal play because you’re stuck in line for a hot dog. No one wants their game day fun interrupted by long wait times. At the Winnipeg Goldeyes games they turned crowded concourses, slow-moving lines, and the inevitable disruption to the fan experience into a game-winning experience. Tackling this pain point head-on with digital concession pickup, the Winnipeg Goldeyes are providing a faster and more enjoyable way to order food in all areas of the ballpark.
By launching a digital ordering channel, Creighton’s Pizza unlocked a new stream of customers, driving consistent growth and attracting tech-savvy diners.
As the restaurant industry continues to evolve, technology is playing a pivotal role in helping operators stay competitive. Rising labor costs, driven by minimum wage changes, have put pressure on restaurants to find ways to streamline operations without compromising service quality. Digital ordering solutions are one of the most effective tools for restaurants to tackle these challenges.
At a time when staff shortages and wage increases are becoming more common, the ability to operate efficiently with fewer staff is crucial. The right technology can help restaurants adapt to these new realities by reducing operational bottlenecks, improving guest experiences, and driving revenue. As the industry continues to shift towards digital, restaurants embracing these changes are better positioned for success.
We’re thrilled to share some exciting updates and enhancements we’ve released in the first half of 2024. Our team has been working tirelessly to bring you new features that improve your experience and simplify operations. These updates are designed to help you provide a seamless and efficient ordering experience for your customers, while also improving your backend processes.
The crack of the bat, the roar of the crowd, and the smell of hot dogs and popcorn in the air—there’s nothing quite like a day at the ballpark. Imagine if you could enjoy all of this without ever having to leave your seat or stand in a long concession line to place your order. Thanks to mobile ordering, that dream is now a reality.
